PRIVACY PROTECTION POLICY

In order to protect your privacy as customer, viewer or visitor Solomon Telekom Co. Ltd (Telekom) has adopted this Policy on Privacy Protection. Telekom respects the privacy of individuals who use or visit this website and takes responsibility regarding the security of their information. Telekom as the Telecommunication Services provider in Solomon Islands is bound by the Provisions of Telecommunication Act [CAP.115]. This Policy deals with the use and disclosure of information obtained from individuals who access or visit this website.

This Privacy Protection Policy seeks to explain to you the way in which Telekom use your personal information and will assists you to determine whether or not to provide Telekom with your personal information.

Personal Information

Personal information is any information that allows you to be identified. It may include your name, date of birth, current and previous addresses, telephone /mobile phone number, e-mail address, IP address, fax number, bank account or credit card details.

Sensitive personal information is any sensitive data relating to you, including information about your racial or ethnic origin, political opinion, religious beliefs or beliefs of similar nature, physical or mental health or conditions, sexual life, commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings.

Practices and Procedures of collecting your personal information.

Telekom collect personal information from you through-

  • the use of enquiry and registration forms;
  • direct personal contact with you over the phone, in marketing coupons or application forms or when you submit information to us through our websites (e.g by email or cookies)
  • publicly available sources of information;
  • our own records of how you use our services; or
  • legally required means.

Disclosure of your personal information

Telekom will only use your personal information where it has your consent or where it is necessary to do so because it is relevant to Telekom's dealings with you (i.e. it is relevant to the provisions of the goods and/or services that you have requested from Telekom) including for billing, customer service and network management. Telekom will not process sensitive personal information about you without your consent.

With your consent Telekom will use your personal information for direct marketing including the provision of offers for Telekom and its' third party partners' products and services and customer surveys. Telekom will only use your personal information in a way that is fair and lawful taking into account your consent. Telekom will not sell or trade or rent your personal information to others.

We may disclose your personal information to:

  • authorized representative or legal adviser (upon your request);
  • credit reporting and fraud checking agencies;
  • credit providers;
  • our professional advisers, including our accountants, auditors and lawyers;
  • government and regulated authorities and other organizations as required by law.

Other than as set out in this Privacy Policy, Telekom will not disclose or share your personal information with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal information or as required by law.

Security

Telekom takes reasonable steps to ensure that authorized officers having access to your personal information are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Third Party sites

You may click-through to third party sites from our sites in which case we recommend that you refer to the privacy statement of the sites you visit. Telekom's Privacy policy apply to Telekom's web sites only and Telekom assumes no responsibility for information and content of third party sites.

Help us to ensure we hold accurate information

To assist us to ensure that the personal and business information we collect, use and disclose is accurate, complete and up-to-date we recommend that you let us know if there are any errors in your information displayed on this site (or in the printed white pages), and keep us up-to-date with changes to your personal or business information such as your name or address by contacting us at one of our offices.

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